If you encounter any issues during the shopping process, it is recommended that you contact the JDC LAB support team within 7 days after receiving the product and provide your order number to expedite the process.
The reason for contacting the support team is that they can assist you in resolving issues related to the product. For example, you may discover defects or damages to the product. Contacting the support team ensures that these issues are addressed promptly, thereby enhancing customer experience and satisfaction.
Additionally, it is advisable to carefully read the return policies and terms of each jewelry merchant before contacting the support team to determine feasible solutions and responsibilities. Please note that during the resolution process, you will need to provide the order number and relevant information, ensuring smooth and transparent communication with the support team.
In summary, if you encounter any problems during the shopping process, do not hesitate to contact the support team as soon as possible, providing your order number for a swift resolution and a satisfying shopping experience.