1. Home
  2. Purchase jewelry and accessories
  3. How to confirm receipt of jewelry in a 'mail delivery' situation?

How to confirm receipt of jewelry in a 'mail delivery' situation?

  • After purchasing jewelry and selecting postal delivery
  • Click on the profile icon at the top right of the homepage jdclab.com, then click on 'My Orders' to see your latest order
  • Or you can check your email to confirm the order
  • Click on 'View Order' to the right of the new order
  • You can view the order details and status on the order page.
  • When the store updates the status to "In Delivery," the tracking number will be displayed.
  • You can check the progress of the shipment by clicking "View Logistics Details" under the order.
  • Final step, once the goods are delivered and signed for, the order will automatically be updated to show as delivered.
  • Log in to the JDC Lab mobile app
  • Click on "Member" at the top
  • Then select "Order History"
  • Choose your order
  • You can view the order details and status on the order page.
  • When the store updates the status to "In Delivery," the tracking number will be displayed.
  • You can check the progress of the shipment by clicking "View Logistics Details."
  • Final step, once the goods are delivered and signed for, the order will automatically be updated to show as delivered.
Was this article helpful?

Related Articles

Need support?

Can't find the answer you're looking for?
Contact Support