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How to confirm receipt of jewelry in a Face-to-Face transaction?

  • After purchasing jewelry and selecting in-store delivery
  • Click on the profile icon at the top right of the homepage jdclab.com, then click on 'My Orders' to see your latest order
  • Or you can check your email to confirm the order
  • Click on 'View Order' to the right of the new order
  • You can view the order details and status on the order page.
  • When the store updates the status to 'Ready for Pickup', you can go to the store and present the QR code located at the bottom of the order.
  • The store scans the QR code to confirm the order, and then you can collect your items.
  • Final step, sign for the goods within the store's mobile application to confirm receipt of the jewelry.
  • Log in to the JDC Lab mobile app
  • Click on "Member" at the top,
  • Then select "Order History"
  • Choose your order
  • You can view the order details and status on the order page.
  • When the store updates the status to 'Ready for Pickup', you can go to the store and present the QR code located at the bottom of the order.
  • After the store scans the QR code to confirm the order, you can collect your items.
  • Finally, sign for the goods within the store's mobile app to confirm receipt of the jewelry.
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